Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–2 business days (excluding weekends and holidays). Orders placed after business hours will be processed the following business day.

Shipping Rates & Delivery

We currently ship within the United States only using USPS.

  • Free standard shipping on orders $35 or more

  • Orders under $45 incur a shipping fee calculated at checkout

Standard shipping typically arrives within 3–5 business days after shipment. Delivery times are estimates and are not guaranteed.

Order Tracking

Once your order ships, you’ll receive a confirmation email with USPS tracking information. Please allow up to 24 hours for tracking updates to appear.

Subscription Orders

Subscription orders are processed and shipped according to the delivery frequency selected at checkout.

  • Subscription shipments follow the same processing and shipping timelines as one-time purchases

  • Changes to subscription delivery dates or shipping addresses must be made prior to the next billing date

Preorders & Backorders

Items marked as preorder or backorder will ship once they become available.

  • Estimated ship dates are listed on the product page when applicable

  • If your order contains both in-stock and preorder items, the entire order may ship together unless otherwise stated

Shipping timelines for preorders are estimates and subject to change.

Shipping Restrictions

  • We do not ship internationally at this time

  • We ship to valid U.S. addresses, including PO Boxes (USPS)

Incorrect Addresses

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses.

Lost, Stolen, or Delayed Packages

Once an order has been handed over to USPS, we are not responsible for shipping delays, lost, or stolen packages. If your tracking indicates an issue, please contact USPS directly using your tracking number.

(We may assist on a case-by-case basis but are not obligated to replace orders.)

Damaged Orders

If your order arrives damaged, please contact us within 48 hours of delivery at support@rangepouch.com with photos of the damaged product and packaging so we can assist you.

Contact Us

If you have any questions regarding shipping, subscriptions, or preorders, please contact us at:
support@rangepouch.com